Your first visit
Understand your situation before discussing treatment.
The first consultation is a time for listening, assessment and explanation. You can ask questions and understand the steps needed for a complete orthodontic diagnosis.
What happens during the consultation?
- 01
Your concerns
We begin with your concerns, expectations, any discomfort you may be experiencing and the reasons for your visit.
- 02
Clinical examination
Dr Cristina assesses the teeth, bite, facial balance and relevant functional factors. For a child, growth and dental development are also considered.
- 03
An initial explanation
The principal observations are explained to you. When several options could be considered, their differences are presented in accessible terms.
- 04
Useful examinations
Depending on the situation, photographs, an intraoral scan or imaging may be recommended to complete the diagnosis. Their purpose is explained to you.
- 05
Treatment plan
Once the necessary information has been gathered, the plan defines the objectives, proposed appliance, stages, practical requirements and estimated duration.
- 06
Fees and next steps
Fees, payment arrangements, administrative steps and the treatment schedule are explained before treatment begins.
Before your appointment
- Note any questions you would like to ask.
- If available, bring recent relevant dental documents or examinations.
- For a child, provide information about current dental care and relevant medical matters through the secure channel indicated by the clinic.
- Arrive a few minutes early when administrative formalities need to be completed.
The medical and orthodontic questionnaire must not be sent through the website's public form. The clinic will indicate an appropriate secure method when available.
Fees and payment
Every treatment plan is individual. A precise quotation can therefore only be prepared after the necessary assessment and examinations.
When treatment is confirmed, the fees and what they include are clearly explained. Staged payment may be available, with an initial payment followed by instalments during treatment.
Mutuality and insurance
Reimbursement from a Belgian mutuality or supplementary insurer depends on factors including age, treatment type, the timing of the application and the individual policy.
Before treatment begins, the team helps identify the necessary documents. We also recommend confirming your individual cover directly with your mutuality or insurer.
Adult orthodontic treatment does not generally receive the same compulsory cover as treatment for children, although some supplementary dental or private insurance policies may contribute depending on the contract.
Cancellation and rescheduling
If you need to cancel or reschedule, please notify the clinic at least 24 hours before your appointment.
If you arrive significantly late, the appointment may need to be rescheduled to avoid delaying subsequent patients.
Frequently asked questions
Have a question before booking?
Contact us by phone or email. To request a consultation, use the appointment form; the team will contact you to confirm the arrangements.
Request an appointment
Request an appointment
Complete this form with your contact details and preferences. This request does not yet confirm an appointment: the Ortheon team will contact you to arrange a date and check the appropriate consultation type. Do not provide medical information, images, radiographs or other sensitive data through this form.